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Posts by Gobbill

Plenty to smile about when you’re on top of your bills and cash flow.

January 12th, 2023 Posted by Business Management, Financial Management, Fraud Prevention, Time Management 0 thoughts on “Plenty to smile about when you’re on top of your bills and cash flow.”

Photo of Dr. Paul O’Keefe, Practice Owner of Premier Health Partners

Paul is a small business owner who has overseen the growth of his clinic from humble beginnings to what is now a fully multi-disciplinary medical clinic, combining osteopathy with general practice, physiotherapy, myotherapy, clinical psychology, dietetics and remedial/sports massage.

As his practice grew, Paul was spending more time and energy on managing his accounts payable. Instead of closing up for the day and spending time with his family, he would be sorting out admin. Paul heard about Gobbill from one of his patients. Since signing up and using it for a while, here’s what he has to say:

“Gobbill takes the stress out of bill payments for my business. Once the account is setup everything is totally automated. I just email bills to my Gobbill account and I know they’ll be digitised and paid on time and that Gobbill will check for any duplicate or fraudulent bills. Every few weeks I log in and sync bills to Xero, and that’s my whole accounts payable process done as simple as that.

Gobbill has saved me heaps of time and makes bill payment so easy. It’s a part of my business I don’t even think about anymore, you just set and forget it and know everything is being done right. I would recommend Gobbill to other business owners out there looking for a solution to their accounts payable process.”

By automating the accounts payable aspect of his business using Gobbill, Paul has been able to save time and effort on admin which he has estimated to be around $30,000 per annum. It helps him to manage his cashflow with maximum control and minimal effort.

Many business owners using Gobbill have saved up to 70% of their time spent and around $30,000 per annum on managing their accounts. These include medical health clinics, osteo/physio clinics, dental clinics and more.

Find out more about how Gobbill can help your business, contact Tonisha at gobbill@gobbill.com.au or visit gobbill.com

Bill shock. Exploitative gas pricing is causing debt and distress for many Australian households.

December 6th, 2022 Posted by bills, Financial Management 0 thoughts on “Bill shock. Exploitative gas pricing is causing debt and distress for many Australian households.”

In the last three months, the Consumer Action Law Centre has received more than 150 calls from people who are struggling with their energy bills. The average debt accrued among these people is more than $2,000. A recent market report found “large differences between the cheapest and most expensive gas market offers”. Regulatory intervention needs to benefit all in the community, including the most vulnerable already indebted on their power bills. Equity measures need to be central to intervention and fairer pricing.

Source: Guardian 5 Dec 2022, Exploitative gas pricing is causing debt and distress for many Australian households. Gerard Brody

However, waiting for change will continue to cost households and businesses.

It is important to shop around and switch using an independent comparison website.

Victorians: https://compare.energy.vic.gov.au/

(The $250 Power Saving Bonus for Victorian households is now open)

Everyone else: https://www.energymadeeasy.gov.au/

NDIS Fraud is costing billions yearly. CEO delivers insights at a fraud conference.

December 2nd, 2022 Posted by Fraud Prevention, NDIS, Payments 0 thoughts on “NDIS Fraud is costing billions yearly. CEO delivers insights at a fraud conference.”

CEO of Gobbill (& Aspect Plan Management), Shendon Ewans spoke about #NDIS fraud at the Transform Finance Conference (Anti-Money Laundering #AML, #Fraud, Technology Innovation & #Security) on the 1st of December 2022 Crowne Plaza Melbourne.

The topic covered “Insights Into the Extent of Fraud in the National Disability Insurance Scheme (NDIS) Costing Billions Yearly.”

The latest federal #budget2022 forecasts spending on the #NDIS could hit ~$100 billion per annum in a decade and is looking at a new Taskforce costing $126m over four years to tackle NDIS fraud.
• The NDIS costs the Federal Budget $27b (FY22) and it has allocated $38b for FY23.
• Fraud levels have been reported to be as high as 15-20% (~$5b) last year.
• Gobbill has been detecting and preventing #scams and #fraud for its NDIS clients and other vulnerable people over years.


Contact Gobbill to find out more.

Switching from Credit/Debit Card to Bank Account.

August 22nd, 2022 Posted by Product Features 0 thoughts on “Switching from Credit/Debit Card to Bank Account.”

In recent years, the use of credit an debit cards in Gobbill have sharply declined to now less than 1% (FY22) of all funds used to pay bills.

As such we have made the decision to remove credit/debit cards as a payment method in Gobbill to focus on the features that matter most to our customers.

The change will occur as of 1 October 2022.

There is nothing to do, if you have a preferred bank account stored and you wish to use that. Gobbill will replace all credit cards as the payment method with your preferred bank account as of 1 Oct 2022. This means all bills previously linked to your credit card and your Gobbill subscription fees will be deducted from your preferred bank account.

If you have joined Gobbill prior to 1 October 2022 and haven’t stored a bank account in Gobbill, you will need to take the following actions:

  • Step1: Login to Gobbill and go to the menu item named Wallet
  • Step 2: Enter your bank account BSB, Account Number, Account Name and a Nickname for the payment method.
  • Step 3: Review and Accept the Direct Debit Request Authorisation
  • Step 4: Review and Accept the terms by Acknowledgment.
  • Step 5: Click on Add Account
  • Step 6: Upload your a copy of your corresponding bank statement matching your bank details. This statement should be downloaded from Internet Banking as a PDF for our system to verify.

That’s it!

If you have more than one bank account stored in Gobbill, you can nominate a preferred bank..
You can also specifically nominate which biller and bank account bills will be debited from.
Please start now and if you need any assistance, contact support gobbill@gobbill.com.au

Over $5Bn annually in NDIS could be fraud according to the Head of Australian Criminal Intelligence Commission.

August 15th, 2022 Posted by Aspect Plan Management, Fraud Prevention, NDIS, Payments 0 thoughts on “Over $5Bn annually in NDIS could be fraud according to the Head of Australian Criminal Intelligence Commission.”

The Australian Criminal Intelligence Commission boss Michael Phelan claims that 15-20% (~$5Bn) annually in National Disability Insurance Scheme (NDIS) funding could be fraud. In June 2022, the NDIS paid out $27Bn for the year. As tax payers, we expect the funding to support participants of the scheme who are the most vulnerable in our community.

Gobbill as a registered NDIS provider, supports thousands of participants, nominees and their providers by facilitating valid NDIS claims and payments. We use our technology to prevent and detect fraud – hence protecting the NDIS budgets of our clients with disabilities.

A joint investigation by 60 MINUTES, The Sydney Morning Herald and The Age, has found that the NDIS money has proven an irresistible magnet for criminals. It’s a sad reality of life that some truly awful people walk among us. However, the title of “most despicable” must surely go to members of the organised crime networks who have been targeting vulnerable Australians in order to rip off the National Disability Insurance Scheme.

The NDIS is wanting to invest in an ability to detect, prevent and respond to fraud and non-compliant behaviour as the Scheme continues to grow.

Gobbill is an Australian FinTech company and registered NDIS Provider able to reduce fraud and waste. To find out more about Gobbill, contact us https://gobbill.com/contact/

To read more on Nine Network: https://9now.nine.com.au/60-minutes/organised-crime-networks-targeting-vulnerable-australians/aef7079e-a7e7-4106-82ed-08fdd0838f39

Image from 60 Minutes

How your business can survive further rising costs this new financial year.

June 22nd, 2022 Posted by bills, Financial Management, Payments 0 thoughts on “How your business can survive further rising costs this new financial year.”

Business owners deserve a break after struggling through the pandemic and supply chain disruptions. For many, now is the time to recover and get their businesses back on track.

However, costs have increased since pre-pandemic and is expected to rise sharply as new pricing is passed through in the coming financial year.

Bill payment automation specialist Gobbill compared costs from pre-covid to today and found that costs for small businesses have significantly increased. The average:

  • electricity bill has increased by 22%,
  • phone and internet have increased by 29%, and
  • general insurance has spiked by over 113%.

The bills analysed are only starting to include the recent months of higher inflation. More is expected to come when increases are passed on throughout the year.

“We are expecting another jump on top of the covid period increases by possibly another 30% or more this coming financial year.” said Shendon Ewans, CEO of bill payments company Gobbill. “Add to that, businesses are struggling to hire staff from frontline to back-office administration. Business owners have had to step in to do more for their businesses.”

There are two things business owners can do to prepare for the new year.

1. Aim to increase productivity: Work smarter using automation instead of labour where possible. There are solutions which enables businesses to grow sustainably by leveraging innovation to drive productivity. For example, Gobbill is helping businesses to replace labor with automated processes in accounts payable saving businesses an average of $30,000 each year. Another tool is the use of e-signature software such as DocuSign to cut wasted time and postage costs. These are just a few great productivity initiatives that not everyone has adopted.

2. Cost reduction and control: Scan all bills to see what is really needed and whether you can get a better deal. You’d be surprised as to what you are paying for and that you can find better deals by comparing. Try to benchmark and compare what you should be paying.

After 5 years of bill payment processing, Gobbill has accumulated valuable benchmark data and know-how in lowering costs.

Gobbill is assisting business owners to undertake a cost reduction analysis across their bills. We are offering a FREE analysis to a limited number of business clients.

If you’re interested, reach out to us https://gobbill.com/contact/ or email gobbill@gobbill.com.au

Customer Service & Accounts Payable

April 4th, 2022 Posted by Aspect Plan Management, Australia, Jobs, NDIS 0 thoughts on “Customer Service & Accounts Payable”

Position title: Customer Service & Accounts Payable (Health Sector)

Remote Work | Permanent or Casual

Employer: Gobbill Australia Pty Ltd for Aspect Plan Management a business unit of Gobbill.

Details

Join an amazing and passionate team dedicated to providing excellence in accounts payable and customer care for people with disabilities and their families.

We are looking for an amazing individual who is passionate about helping those in the disability sector (NDIS plan management) and is awesome at accounts payable. The ideal candidate has an understanding of the disability sector and experience in accounts payable processing. If you don’t but still think you might be a good fit – still apply.


Aspect Plan Management (aspectndis.com.au) is a registered NDIS provider of plan management services. It is part of Gobbill, a bill payment automation FinTech company which has recently expanded into the NDIS sector providing solutions and is growing.

A lot of this role will be shaped by the right person we find.

Why work with us:Permanent or casual role.

Training based in Melbourne office then work remote.

Suits a self-driven individual.

Exciting and growing company in Australia and expending into the UK.


Experience & Skills:
Must have-

  • Experienced in customer service, finance and administration or equivalent
  • Super communication skills
  • Great with numbers and tracking money
  • Awesome attention to detail


Desirable 

  • Worked in NDIS plan management
  • Experience in disability sector


Qualification: Accounting, Bookkeeping, Social work, Community service, Disability, Business, Finance or equivalent.

All candidates are required to hold relevant working rights in Australia. Working holiday and student visas permitted.
 

How to apply:
Email your CV and Cover Letter to Shendon Ewans (shendon@aspectndis.com.au)
Please incorporate the use of the word ‘wombat’ in your cover letter.

Applications close when the right candidate is found.

For information about employee rights and minimum wages, see the Fair Work Ombudsman website at www.fairwork.gov.au

Trouble hiring?  Workforce hit by Covid?

January 16th, 2022 Posted by Business Management, Financial Management, Global, Jobs 0 thoughts on “Trouble hiring?  Workforce hit by Covid?”

Having trouble hiring staff?  Covid impacting your workforce?

Gobbill Australia was able to save one of its clients 80 hours (one half-time employee) of administration monthly for a $100 per month online subscription. The client is currently saving $35,000 each year.

Imagine what we could do for you.


“Organizations must act to retain their current employees and to attract people
” McKinsey & Co Dec 2021

Many business owners are struggling to find staff from customer service to administration roles. If this is you, examine activities that you can automate using Gobbill. Attracting and retaining talent is important but who wants to do the work an automation robot is able to.

Gobbill is a secure online system which removes manual steps and automates checking, bookkeeping and payment activities. 


You can save up to 70% of your time in admin and paying bills with a subscription starting at $48 per month.
For one of our clients, they removed 80 hours per month of administration work using Gobbill. This saved the business $35,000 annually in wages not including overhead costs.


Thousands of Australians trust Gobbill to automate their admin and manage millions in payments each year. Established in 2015, Gobbill is owned, built and operated in Australia for small business owners. There are no offshore development or processing services involved.

Visit gobbill.com to sign up today or learn more.

Contact gobbill@gobbill.com.au if you need a consultant to review where you can save time.

References:
https://www.theguardian.com/australia-news/2021/oct/24/australias-workforce-shortage-never-a-better-time-to-be-applying-for-a-job-experts-say
https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/the-organization-blog/the-great-attrition-facing-the-labor-shortage-conundrum

The Dangers of Direct Debit

January 4th, 2022 Posted by Business Management, Financial Management, Time Management 0 thoughts on “The Dangers of Direct Debit”

Direct debit can be a great way to organise your finances, but what are the risks? Make sure that you understand the pros and cons of direct debit before making a commitment to payments that may have hidden strings attached. 

Don’set and forget 

Keep yourself informed of the direct debits associated with your bank account. Signing up for a trial can seem like a great way to access a free product, but if a biller only accepts direct debit ensure to cancel your subscription before the trial period has ended. Alternatively, if you are a customer who prefers the convenience of a ‘rolling’ policy (a policy that is automatically extended each year), review these payments regularly to confirm that you still require the services. Customers are often hit with charges for products they no longer use without notification from their provider. 

Giving control to a third party can be risky 

As direct debit payments allocate billing control to the biller and give your bank account details to a third party, it is vital that your service provider is a trustworthy organisation. Customers are not required to provide approval for payment, even if a bill is out of line with prior spending.   

Monitor your bill payments 

Using direct debits as a method of bill payment does not mean that customers can avoid monitoring bill amounts. To remove the potential of being overcharged, it is important to be vigilant about what is taken from your account. Monitor withdrawals from your biller and ensure that bill amounts are in line with your spending habits.  

Cancelling can be a process 

Depending on the biller and direct debit system, cancelling a direct debit can be a difficult process. When your direct debit is set up, ensure that you retain authority to end the debit unilaterally. Many banks are unwilling to stop direct debit at a customers request, meaning that a business may take several or more months of payments before the process is stopped. To cancel, customers will often be required to write a letter to the bank and merchant to stop the debits. Before setting up a direct debit read the Terms and Conditions and educate yourself on how to cancel in case you no longer require the service or product. Or alternatively, set up an alternative way to pay. 

Paying bills with a credit card has benefits 

Direct debit payments do not give users the opportunity to access rewards. For those looking to maximise their bill payment benefits, pay bills on a credit card where possible to gain cash and travel rewards. If your biller charges an inconvenience fee for credit card payments, this is the circumstance to look into a debit card or direct debit option. For billers that do not charge extra for the use of a credit card, do the research on what card will be most useful for which bill – do you want to use a card to increase points? Money flow? Choose what credit card gives you the best benefits for your preferences and go.  

Careful of the extra fees 

Utilising direct debit as a payment service can reduce the possibility of being charged late fees and get you pay-on-time discounts. However, if your bank account does not contain enough funds to cover the bill total, you may get charged a fee by both the financial institution and the biller. To manage this issue, it is important for users to either link direct debits to their primary bank account or set reminders to transfer funds before bill due dates.  

An alternative bill payment service like Gobbill can assist in avoiding the potential shortfalls associated with direct debit payments. The new online service issues payment reminders before a bill due date, gives users increased flexibility to pay bills using a credit or debit card, allows users to maintain control over bill payments and automates the bill payment process.

Contact Gobbill to find out more or Sign UP today for FREE

Why Australians generally had a prosperous year. What does 2022 look like?

December 24th, 2021 Posted by Australia, Financial Management, Property, Startup 0 thoughts on “Why Australians generally had a prosperous year. What does 2022 look like?”

The Age 24 Dec 2021 reports that Australians have experienced a number of remarkable economic achievements in 2021.

We were much better off generally as a result of the following factors despite the impact of Covid-19 lockdowns, travel restrictions and protests.

Those factors include:

  1. Australian household wealth rose by 20% over the past 12 months due to rising stock markets, superannuation portfolios and property boom.
  2. Australians are more likely to be in a job today than at any other time in our history. Unemployment fell to 4.3% in November, which is the lowest rate since the mining boom in 2008.
  3. Australian farmers had their best year in decades.
  4. Entrepreneurship is at record highs. New business registrations increased by 30% above pre-pandemic levels.
  5. Wages growth is starting to trend up with RBA forecasting 3% over the next two years.

So what does the new year 2022 look like for us?

The RBA and most major economic indicators are pointing towards strong economic growth which is expected to hit its fastest rate in 25 years with an average growth for the calendar year of 5 per cent.

Whether you are buying more shares, a property and perhaps starting a business.

Have a great prosperous New Year 2022 from all of us at Gobbill!